Shipping and handing

All orders confirmed or paid before 17:00 (Monday to Thursday, business day), are shipped the same day with delivery commitment according to tariff conditions the next day by Correos Express, the shipping cost will be € 3.95 as long as the minimum order of € 55 is exceeded, in the case If the amount of the products is greater than € 55, the shipping will be free.

Orders placed on Friday (working) before 5:00 p.m., will be delivered on Monday, except that the client has requested delivery on Saturday and has service in that population, the delivery service On Saturday it has a cost of € 9.95 for any order whatever the amount, for deliveries in Saturday payment by cash on delivery is not allowed.

The transport company, Correos Express, undertakes to deliver the package the next business day before 7:00 p.m., as long as no exceptional circumstances occur (floods, snowfall, etc) and is Spain Peninsular, in no case Dreampadel will be responsible for the delay in delivery or due to the absence of the client, although it will always try to solve any incident that could occur in the shortest time possible.

Thanks to the agreement we have with Correos Express, all orders are synchronized with our website in real time, you can know the status of the same at all times through your customer panel, in Orders history.

Shipments to the Balearic Islands and Portugal will have the following rates, the payment option is not available cash on delivery.

Thanks to the agreement we have with Correos Express, all orders are synchronized with our website in real time, you can know the status of the same at all times through your customer panel, in Orders history.

Shipments to the Canary Islands, Ceuta, Melilla have special rates depending on the final amount of the ocmpra, except for the ball boxes that may suffer increases when dealing with large boxes.

Products that are delivered in the Canary Islands will not carry VAT but the corresponding IGIC.

All orders will be sent by post Spain at a cost of € 15, the approximate delivery time of receipt of merchandise is 8-12 days, keep in mind that delivery times are calculated on days working days (Monday to Friday) and that deliveries are not made on Saturdays, Sundays and holidays, they only leave from our warehouse merchandise with this destination once a week.

In case of having to make a return or guarantee of a product, the customer must return it to our store with the means it deems appropriate, recommending CORREOS, said expenses must be assumed The buyer, Dreampadel will not assume such return, management or customs costs.

Once the purchase is finished you will receive an email with your order and from your user profile you will be able to see their shipping status.

We ship to some countries of the European Union, specifically to France, Portugal, Italy, Germany, Switzerland, Sweden, in case you need us to send the product to another point of the Union European must tell us, shipping costs are FREE .

All orders will be sent by post Spain, the approximate delivery time of receipt of merchandise is 7-12 days, keep in mind that delivery times are calculated on working days (Monday to Friday) and that deliveries are not made on Saturdays, Sundays and holidays, they only leave our I store merchandise with this destination once a week.

In case of having to make a return or guarantee of a product, the customer must return it to our store with the means it deems appropriate, recommending CORREOS, said expenses must be assumed The buyer, Dreampadel will not assume such return, management or customs costs.

All shipments to Argentina will be paid by bank transfer or bank deposit, no other is accepted payment method, and the cost of shipping will be 0€.

All orders will be sent by post Spain, the approximate delivery time of receipt of merchandise is 7-12 days, keep in mind that delivery times are calculated on working days (Monday to Friday) and that deliveries are not made on Saturdays, Sundays and holidays, they only leave our I store merchandise with this destination once a week.

In case of having to make a return or guarantee of a product, the customer must return it to our store with the means it deems appropriate, recommending CORREOS, said expenses must be assumed The buyer, Dreampadel will not assume such return, management or customs costs.

If your order is taking much longer to be received than indicated when making your purchase, get in touch with our Customer Service, remember that from your customer account you can do the track the order and find out if there is any delay.

You can directly call UPS, or if you prefer we can manage the search for the package, send us an inquiry through the contact form.

If your order is taking much longer to be received than indicated when making your purchase, get in touch with our Customer Service, remember that from your customer account you can do the track the order and find out if there is any delay.

You can directly call ups, or if you prefer we can manage the search for the package, send us an inquiry through the contact form.

If your order has not left our warehouse, you can cancel it by sending an inquiry through the contact form, clearly indicating the order number. Our sales department to Distance will take care of the cancellation of the order, in the same way you can send us an inquiry if you want to make an address change before the order goes out.

We recommend that if you want to cancel or change an order that you have just placed, in addition to indicating it by In writing, call us at 96 207 19 46 to prevent the order from leaving the warehouse. One time that the carrier leaves will charge both the shipping and collection postage.